Last updated: 9 October 2026
This policy explains when you can and cannot get a refund on products bought from bharatdigital.store (Bharat Digital Store, “we”, “us”, “our”), including the 10 Lakh Reel Bundle. Please read it before you buy.
1. Digital product, no refund after delivery
Our products are digital files that you download immediately after payment. Once the download link has been delivered to you, the product is considered received and we cannot refund the payment. This is because a digital download cannot be returned, and you can keep the files as soon as you open the link.
This applies even if you change your mind, no longer need the product, or bought it by mistake. Please check the details on our website and see the sample reels before you pay.
2. When you are eligible for a refund
You can get a refund if you were charged more than once for the same order, meaning the same bundle was paid for two or more times using the same name, email address, phone number or payment ID. In this case, we will refund the extra payment(s) and you keep one copy of the bundle.
3. When we cannot give a refund
We do not give refunds for:
- A change of mind or a mistaken purchase after the link has been delivered.
- Not liking the content, or the content not matching your expectations after you have received it.
- Not getting views, followers, sales or income from using the reels. Results depend on many factors outside our control.
- A wrong email address or phone number entered by you, where we sent the link to the details you gave.
- Problems caused by your device, storage space, internet connection or the platform where you post.
- Payments made to anyone other than the official Bharat Digital Store website and checkout.
If you have a download or file problem, please contact us first. We will help you fix it. This is not a refund request, and we will always try to solve the issue.
4. How to request a refund
If you were charged more than once, email us at admin@bharatdigital.store or message us on WhatsApp at +91-9315462743 within 3 days of the payment, with:
- Your name and the email or phone number used for the order.
- The payment ID, transaction ID or UPI reference for each payment.
- A screenshot of your payment or bank statement showing the duplicate charge.
We will check the details with our payment gateway and reply within [2 to 3] working days.
5. Refund timeline
Approved refunds are sent back to the original payment method used for the purchase. They usually take [5 to 7] working days to show in your account, depending on your bank or payment provider. We cannot refund to a different account or method.
6. Failed payments
If money was deducted from your account but your order was not confirmed and you did not get the download link, the amount is usually returned automatically by your bank or payment provider within [5 to 7] working days. If it does not come back in that time, contact us with your transaction details and we will help you.
7. Changes to this policy
We may update this policy from time to time. The version on this page, with the date at the top, is the one that applies at the time of your purchase.